Dr. Paula Pitcher

Dr. Paula Pitcher has over twenty years of experience in higher education serving in a broad span of executive and administrative roles. She began her higher education career at Southwestern Michigan College where she also taught as an adjunct professor. Her tenacity to use data landed her a position in Institutional Research where she digitized data prior to the use of large-scale CRM’s. She was a pioneer in migrating data to a centralized storage model and began longitudinal studies analyzing student retention and completion data. She was introduced to Achieving the Dream (ATD) while at Atlantic Cape Community College, an early adopter of ATD. In her role as assistant dean of research, planning and assessment, and working with the ATD Data Coach, she led the Institutional Research and Data Team in work that helped the college achieve Leader College status. She also introduced the college to the Voluntary Framework of Accountability recommending their community college success measures.

Paula served as an executive for Enrollment Management, Research and Planning where she led various campus-wide strategic planning initiatives. She has collaborated on strategic recruitment, onboarding pathways and enrollment management initiatives in a one-stop model for admissions, registration, financial aid and student accounts. She enjoys working with students on the front- line learning more about current challenges in an effort to provide viable solutions that foster success. She has served in other administrative areas including assessment, grant development, human resources, accreditation, and finance.

While at the Massachusetts Department of Higher Education, she worked on a state-wide collaborative project to support the Mass Transfer Pathways Commonwealth Commitment, a program that fosters seamless transfer and affordability between Massachusetts two- and four- year public institutions. Currently, she is an Educational Consultant for Campus Works, Inc. where they utilize a strategic approach to understand internal and external factors, examine institutional procedures and policies, and analyze data to assist in the process of institutional improvement and overall transformational change.

Paula previously served on the Board of Trustees at the Lowell Community Public Charter School and has recently been appointed to the Board of Trustees at the Salem Academy Charter School. She was a member of the Wilmington University Business Advisory Board where she contributed to the alignment of curriculum to business needs. In her spare time, she mentors emerging higher education professionals pursue leadership roles.

She was selected as an Aspen Presidential Fellow in 2017-18, forming an on-going dialogue with both aspiring and recognized community college leaders on local, state, and national student success challenges. She completed the Executive Leadership Institute at the League for Innovations.

Paula holds a Doctorate of Management in Community College Policy and Administration from the University of Maryland Global Campus, where she later received the Alumni Business Leader Award. She holds a Master of Business Administration and Bachelor of Science from Bethel University, and an Associate of Applied Science from Texas State Technical College.


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