MORE GUIDANCE, BETTER RESULTS? Three-Year Effects of an Enhanced Student Services Program at Two Community Colleges

Over the past four decades, community colleges have played an increasingly important role in higher education. Today, community colleges — which are accessible and affordable, relative to four-year institutions — enroll more than one in every three postsecondary education students. Unfortunately, among students who enroll in community colleges with the intent to earn a credential or transfer to a four-year institution, only 51 percent achieve their goal within six years. These students may face fewer difficulties and make better academic progress if they had better access to, or more adequate, student services, but, as it stands, student-tocounselor ratios at community colleges are often more than 1,000 to 1, limiting the assistance that students receive.

This report presents the finding of MDRC research into the effects of enhanced student services on student success outcomes. 

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